Returns & Refunds

Returns Policy

We want you to be completely happy with your purchase.

30-day return window from date of delivery
Condition: Unused, original packaging, all tags attached
Refunds: Processed within 5–7 business days of receiving the item

Not eligible: Opened health/hygiene products, perishables, or items damaged through misuse.

Questions? [email protected]

1

Find order

2

Select items

3

Done

Start a Return

Enter your order number and email to find your order.

Order Number Email Address

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Find order

2

Select items

3

Done

Select Items to Return

Tap the items you want to return.

Reason for Return Additional Details (optional)

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Find order

✓

Select items

✓

Done

Return Request Submitted

We've received your request. Here's what happens next:

Check your email — we'll send return instructions within 24 hours
Pack the item(s) securely and ship to our UK warehouse
Once received, your refund will be processed within 5–7 business days

Return reference:

Your Return Status